Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time
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书籍英文名:Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time
书籍作者:Dianna Booher
书籍简介:The classic business communication guide―updated for smart phones, social media, and other digital platforms Communicate clearly, tactfully, and confidently in any situation, including:
- Being persuasive
- Running productive meetings
- Asking the right questions
- Coaching
- Negotiating
- Resolving conflicts
- Responding to insults
- Offering praise
- Delegating responsibilities
- Crossing cultural divides
- Networking at events
“Communicate with Confidence! is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you’ve read it once, I’m confident you’ll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.”
―Jim Kouzes, coauthor of The Leadership Challenge and Credibility, and The Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University
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